| If for any reason you are not satisfied with your CassBeth
purchase within the first thirty (30) days, you may return it for a full
refund, or an immediate replacement. Before returning any item, you must
email our CassBeth within thirty days of your invoice date for a Return
Merchandise Authorization (RMA):
Returns
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CassBeth will offer a refund or replacement on computer hardware, electronics,
office supplies and unopened software. Defective or opened software may be
returned for a same- item exchange only.
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All products (unless noted on our site) are sold with the full manufacturer's
warranty. The warranty period and service varies by manufacturer and product.
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In order to receive full credit, your purchase must be returned with shipping
pre-paid. All items must be in "as-new" condition, in original packaging
and with all warranty cards, manuals and accessories. Any discrepancies could
result in a delay or partial forfeiture of your credit.
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Starting January 2000, CassBeth will charge a 15% restocking fee at its
descression, for items sold by CassBeth. All returns from vendors listed
on CassBeth, such as Amazon.com, will be subjected to their return policies.
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All items being returned must be received by CassBeth within 10 business
days (two calendar weeks) of receipt of your RMA number and return instructions.
Any discrepancies could result in a delay or complete forfeiture of your
credit.
|
Returns
or Replacement Policy